Commissioning
Whenever we are approached by a new client to create something
for them we typically follow the procedure outlined below. Things
are never set in stone of course and we like to be flexible
according to the circumstances and nature of the
commission. Commissioning furniture is a leap of faith
and we invite you to jump in with us!
Stage 1 - Consultation
A client visits us at our showroom and workshop facility to
discuss their project. We spend time finding out about their
requirements, exploring such things as timber choice, basic concept
and any reference material or ideas the client may have brought. We
aim is to have enough information in hand to prepare a budget
estimate and, assuming all is well, progress to the next
stage.
Stage 2 - The Estimate
We prepare and present an estimate outlining the project as a
whole including design particulars, timber selection and any known
detailing. We provide a budget figure which represents a
realistic and accurate amount to complete the project in the manner
discussed. Assuming we have satisfactorily met the brief, and
depending on the size of the prospective project, we may ask for a
small good faith deposit (something in the order of 5%) to progress
to the next stage.
Stage 3 - Design & Quotation
At this stage we use a software package to help create a final and
accurately dimensioned design representing the finished
piece. This will incorporate everything from timber (or other
material choice) to fine detail and hardware (if applicable).
Accompanying the design will be a written quotation detailing the
project in full. At this stage Bonsai retain ownership and
intellectual rights over any design created.
Stage 4 - Job acceptance
Having satisfied all the design criteria with the detailed
quotation and design, our client wishes to proceed with the
creation of their piece. We issue final paperwork for signing and
ask for a 50% deposit upon receipt of which we schedule the
production by planning in the workshop time and ordering the
relevant materials. We also try to give an accurate lead time for
the project.
Stage 5 - Production
The most exciting part of the process is seeing a design come to
life and we encourage our clients to visit the workshop to follow
the progress of their piece as its being created. This is
immensely rewarding and truly sets a bespoke piece apart from the
widely available mass-market creations which occupy such a large
proportion of the market.
A final word
Creating bespoke work that may be around for centuries to come is
rewarding, challenging and a source of great pride and satisfaction
to us. We very much hope to be of service.